How Stained Glass Pieces are Made - Fine quality, American made, stained glass is used in the handcrafting of the suncatchers and jewelry boxes. Please see our page that shows the production process. How Pieces are Made.
The stained glass pieces can be washed with dish detergent or a glass cleaner. For an added sparkle, you could polish the piece with an auto polish.
Forms of Payment - We accept all major credit cards, MasterCard, Visa, American Express & Discover. Credit card orders will be charged at the time of shipment. PayPal payments are charged at the time that you place your order. All payment transactions are done over a secure server.
Shipping - All of our stained glass products are handmade. We normally ship our orders within 1 - 3 weeks of the placing of your order. If possible, we will ship sooner.
Damages - If you find that the product is not what you ordered or you see visible damage, please email Accent on Glass to report damage within 72 hours of receipt of goods .
Returns or Exchange - If you receive your order and wish to return it, please email Accent on Glass. We will let you know where you are to return the item(s). It will be your responsibility to arrange for the return back to us. We would refund the cost of your order less the original shipping charges and a 15% restocking fee.
Returns or exchanges must be made within 10 days of receipt of order.